X5

Privacy Policy

Last updated: May 12, 2026

What we collect

X5 uses Supabase to provide authentication, profiles, marketplace tasks, chats, portfolios and courses. Depending on what you choose to use, we may store:

• Email address, name and user ID from Sign in with Apple, Google sign-in or email sign-in.
• Profile information, portfolio entries, proposals, chat messages, reports and block status.
• Photos or voice messages only when you choose to attach or record them in chats or portfolio.
• Purchase entitlement status for X5 Pro, provided by Apple.

What we do not collect

• No tracking identifiers and no App Tracking Transparency tracking.
• No location, contacts, health data or advertising profiles.
• No biometric or face data.
• No third-party advertising SDKs.

Why we ask for permissions

• Face ID is used only for optional App Lock through Apple's LocalAuthentication framework. X5 receives only a success or failure result.
• Photos access is used only when you attach an image to a chat or portfolio item.
• Microphone access is used only when you record a voice message in chat.
• Notifications are used for message and proposal alerts after you sign in.

How we use data

We use data to operate the app: authenticate accounts, display profiles and portfolios, send messages, process reports, provide courses, restore purchases and keep users safe.

Sharing

We do not sell or rent personal information. Service providers process data only to run the app:

• Apple for Sign in with Apple, StoreKit purchases and optional Face ID authentication.
• Google for Google sign-in if you choose it.
• Supabase for authentication, database and storage.

Safety and moderation

Users can block or report accounts from chats, profiles and marketplace flows. Reports are sent to our moderation team and reviewed within 24 hours.

Account deletion

You can delete your account and associated app data at any time:

• Open X5, go to Profile, tap Settings, then Delete Account and confirm.
• Or email support@x5studio.app and we will remove your account within 7 days.

Deletion is permanent and cannot be reversed.

Children

X5 is rated 4+ and does not knowingly collect data from children under 13.

Contact

Questions? Email support@x5studio.app.