Privacy Policy

Last updated: August 23, 2026

What we collect

Xfive marketing uses Supabase to provide authentication, profiles, marketplace tasks, chats, portfolios and courses. Depending on what you choose to use, we may store:

Email address, name and user ID from Sign in with Apple, Google sign-in or email sign-in.
Profile information, portfolio entries, proposals, chat messages, reports and block status.
Photos, videos or voice messages only when you choose to attach, upload or record them in courses, chats, portfolio or AI tools.
Prompts, voice-generation text, selected AI voices, questionnaire answers, generated storyboards and generation status when you choose to use AI Image, AI Video, AI Voice, Live Fruits or Startup Chat.
Purchase history and entitlement status for one-time credit packs and the optional verified badge subscription, provided by Apple.

What we do not collect

No tracking identifiers and no App Tracking Transparency tracking.
No location, contacts, health data or advertising profiles.
No biometric or face data.
No third-party advertising SDKs.

Why we ask for permissions

Face ID is used only for optional App Lock through Apple's LocalAuthentication framework. Xfive marketing receives only a success or failure result.
Photos access is used when you select course media, chat attachments, portfolio media or AI references, and when you save generated images or videos.
Microphone access is used only when you record a voice message in chat.
Notifications are used for message and proposal alerts after you sign in.

How we use data

We use data to operate the app: authenticate accounts, display profiles and portfolios, send messages, process reports, provide courses, deliver purchases, generate requested AI media and keep users safe.

AI requests are sent through our Supabase Edge Functions only when you start the corresponding feature. OpenAI processes Startup Chat, Live Fruits storyboards and primary automated safety checks. Google Gemini and BytePlus ModelArk may process AI-video prompts or selected reference media only as failover safety classifiers. BytePlus ModelArk Seedance processes accepted AI Video requests. MiniMax Speech processes requested AI Voice text. AI-video inputs and results and generated voice audio are stored privately; the app receives short-lived signed links.

Video prompts are screened automatically for prohibited content before an AI-video credit reservation and are also subject to the provider's safety controls. Prohibited requests are rejected; definitive provider failures return the reserved credits.

Sharing

We do not sell or rent personal information. Service providers process data only to run the app:

Apple for Sign in with Apple, StoreKit purchases and optional Face ID authentication.
Google for Google sign-in if you choose it and Gemini failover safety classification for AI-video inputs.
Supabase for authentication, database and storage.
OpenAI for requested Startup Chat and Live Fruits responses, image generation where selected, and automated safety moderation.
BytePlus ModelArk for failover safety classification and Seedance AI Video only when you choose to submit a video-generation request.
MiniMax Speech for AI Voice only when you choose to submit voice-generation text.

Safety and moderation

Users can block or report accounts from chats, profiles and marketplace flows. Reports are sent to our moderation team and reviewed within 24 hours. AI prompts and selected reference media are screened automatically; prohibited requests are rejected before generation.

Account deletion

You can delete your account and associated app data at any time:

Open Xfive marketing, go to Profile, tap Settings, then Delete Account and confirm.
Or email support@x5studio.app and we will remove your account within 7 days.

Deletion is permanent and cannot be reversed.

Children

Xfive marketing is rated 4+ and does not knowingly collect data from children under 13.

Contact

Questions? Email support@x5studio.app.